What our Customers say...


Great staff and wonderful work. 

The Company I work for used SERVPRO of Hayward for a Biohazard cleanup.  I would like to thank your whole team of workers for what a great job you did on this property.  I would use them personally and professionally anytime.

Very Courteous and Prompt.  Terri was excellent!

It was a pleasure working with Josh.  He was very professional and kind.  I would definitely recommend SERVPRO of Hayward.

The process couldn't have gone smoother, sometimes situations such as can take months or even years to resolve.  In this situation, your team was very responsive and eager to get going without hesitation.

I was impressed by the SERVPRO team of Hayward's communication and fast response.

I would recommend the SERVPRO team to my family and friends.  They were knowledgeable and courteous throughout the job.

I appreciated the communication and would recommend to friends.

ATV fire in garage, very prompt.

Would recommend to family and friends.

Communicated professionally and timely.

Would use again if need be

We have a chain restaurant that sustained a major grease trap overflow.  SERVPRO of Hayward responded quickly and worked promptly with our insurance carrier.

We had a great experience given our circumstances.

I would recommend SERVPRO to family and friends they did a great job in our store and got us back to normal in no time.

Took time to answer questions and were courteous

Great service, cannot recommend anything better that they could do to improve their services.

I would recommend SERVPRO to family and friends

Water Damage in rooms and all we can say is we are all smiles!

Would gladly recommend SERVPRO of Hayward.

Pleasant to work with!

Would recommend and they had excellent communication.  I would give them 10 out of 10!

We were extremely pleased with your prompt, thorough service, and it's been a comforting feeling having you take charge.

TJ and crew were excellent, competent, pleasant, and amazing.

SERVPRO of Hayward worked well with our Insurance Company, they were so fast in coming out, the staff was courteous and polite. I would definitely recommend to family and friends.

Excellent service, very professional, they were perfect

I was very impressed with SERVPRO of Hayward, TJ was very professional and answered all questions from start to finish. 

Great group of guys, very polite and smiling, love it! 

Thanks very much! SERVPRO of Hayward clearly explained the cleaning and restoration process, I would recommend SERVPRO of Hayward to my family and friends.

TJ is a consummate professional. Very satisfied with work!

Good Team, and I was impressed by the on-site personnel that performed services at my residence.

SERVPRO of Hayward was very informative, explained everything, and answered questions satisfactorily. The crew was very courteous, I would recommend them to my family and friends

The SERVPRO of Hayward crew was very knowledgeable, friendly and trustworthy.  They clearly explained the cleaning and restoration process throughout the duration of the job.

SERVPRO of Hayward Responded promptly the day I needed them.  Very satisfied. I would recommend this SERVPRO franchise to my family, friends, and colleagues.

“I have worked with SERVPRO several times over the past year and am thrilled with the tasks they have completed. My work with frail elders needs to be completed in a delicate manner and the SERVPRO staff have always been courteous and professional. They do great work and have made a significant difference in the lives of my clients. “

Thank you so much for helping my father through a difficult time.  As all of our family is far away and with his health condition your crew was dynamic with communication and providing a one stop shop to get our dad back in his home and for that we Thank you!

Thank you so much for helping us through a difficult mess.  Your staff was extremely helpful and performed all services with excellence.  We appreciate your services.

All 10's your crew was great.  I would not suggest anything be done differently.  You helped us through a mess and for that I thank you and your team.

Thank you Andrea.  I enjoyed working with your firm and the crew that executed the remediation work is great.  Your company was very responsive, prompt with providing an estimate as well as completing the work and revising the invoice to reflect actual work off of the estimate.  Great!